It is actually fairly important to use our real, full name. We understand that 'normal' forum practice is to display a username, but for the ease of identification for our fellow clan members, so that they can issue friend requests, and readily recognise us on facebook feeds etc, real names are the way to go.
Also, when you sign up with an obscure username and don't provide a link to your FB profile page, it's impossible for anyone to know who you are... which obviously means help cannot be provided.
If you can, please enter your real name, or failing that, put a link to your FB profile within your 'signature' on this forum. If you need any assistance in doing this, please shout up and we'll be pleased to help.